Trade Time Help Center
Questions about hiring painters through Trade Time?
Find answers about service areas, posting shifts, reviewing painters, payments, cancellations, longer-term hiring, and worker screening. Trade Time currently connects painting companies with temporary painters in Buffalo and Western New York.
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Service and shifts
Getting started with Trade Time
Where does Trade Time currently operate? +
Trade Time currently serves painting companies in Buffalo, New York, and the surrounding Western New York area.
Can a painting company post only one shift? +
Yes. You can request painters for one shift, several days, or a short-term painting project.
What should I include when posting a shift? +
Include the job location, date, start and end times, number of painters needed, expected duties, relevant experience, required tools, parking information, and onsite contact.
Does posting a shift guarantee that a painter will accept it? +
No. Painter availability depends on the shift date, location, schedule, duties, and workers available at that time.
Painters
Reviewing workers for your job
What worker information can a business review? +
Businesses can review the worker information currently displayed through Trade Time, which may include profile details, experience, assessments, references, ratings, or screening information.
Can I request more than one painter? +
Yes. Include the number of painters needed when you submit the shift. The number available will depend on the job details and schedule.
Can I request painters with specific experience? +
Include the type of experience the job requires when you post it. Review each worker's available profile information before deciding who fits the work.
Payments
Paying for completed shifts
How are payments processed? +
Payments are processed through Trade Time using third-party payment providers, including Stripe. Follow the payment information shown while filling out your first shift.
Where can I see the cost before posting? +
Review the checkout module screen before you verify and post a shift. You can also read the temporary painting labor pricing guide for an explanation of the factors that affect cost.
Changes and problems
What to do when a shift changes
What happens if I need to cancel a shift? +
Contact Trade Time directly as soon as you know the shift needs to be cancelled. We will handle the cancellation and notify the affected painters.
What happens if a painter does not show up? +
Contact Trade Time immediately. We will work to provide a replacement painter as quickly as possible so your job can keep moving. We will also review the no-show and take the appropriate disciplinary action, which may include removing the painter from the platform.
What if the job time or duties change? +
Contact Trade Time directly before making the change. We will update the shift details and notify the painters so they know about the new schedule or duties before the shift begins.
Hiring and painter vetting
From temporary shifts to full-time hiring
Can I hire a Trade Time painter full-time? +
Yes. Trade Time offers a temporary-to-full-time hiring option. The painter must first complete the required number of hours through Trade Time before the company can hire them directly without an additional hiring fee. Contact Trade Time when you are interested in hiring a painter permanently so we can confirm their completed hours and guide you through the process.
How does Trade Time vet painters? +
Every painter goes through Trade Time's eight-step vetting process before being approved for work. The process includes a phone screening, painting-skill assessments, experience checks, references, profile review, and other approval steps designed to evaluate the painter's reliability and ability to perform the work.
Still have a question? Contact Trade Time
Need temporary painters for an upcoming job?
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